
REV.-A
Table 5-7. Printer Mechanism Unit Repair (cent’d)
Checkpoint
Solution
Reset the ribbon
cartridge.
Replace the
printhead.
Replace the head
cable.
Symptom
Cause
The ribbon car-
tridge is installed
incorrectly.
Problem
A specific dot is
not printed.
Check that the ribbon
cartridge is installed
correctly.
Printing is
abnormal.
Check the continuity of
the
printhead.
The
printhead is
disconnected.
Check the continuity of
the head cable.
Measure the coil resis-
tance of the
printhead.
See Fig. 5-3.
● Resistance value:
19.2
Q
A 10%
The head cable is
disconnected.
The
printhead
is
defective.
Replace the
printhead.
Verify that the dot wire is
not broken.
Replace the
printhead.
Insert the
print-
head or head ca-
ble firmly.
Verify that the
printhead
or head cable is firmly in-
serted into the
connector.
A dot is occa-
sionally not
printed.
The printhead or
head cable is not
connected
correctly.
Clean and
reconnect,
Check for foreign objects
in the head cable
connector.
The printhead is
defective.
The
printhead is
defective.
Verify that the tip of the
dot wire is not worn.
Verify that the tip of the
dot wire is not worn.
Replace the
printhead.
Replace the
printhead.
The overall
printing color is
light, or the
printing density
is not uniform.
The paper thick-
ness lever is not
set at the correct
position.
The ribbon life is
completed.
Check that the set posi-
tion of the paper thick-
ness lever is proper for
the paper.
Perform a visual check.
Place the lever in
the right
position.
Replace the rib-
bon cartridge.
The platen gap is
not properly
adjusted.
Perform adjust-
ment according
to Section 4.3.1
“Platen Gap
Adjustment”.
The printing is
misaligned dur-
ing bidirectional
printing.
The timing belt
tension is not cor-
rect, or defective.
Verify that the timing belt
is inserted firmly into the
carriage.
Check if the timing belt
is loose.
Reinsert the tim-
ing belt firmly.
Replace the belt
tension spring.
5-16
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