Epson ActionTower 3000 Guia do Utilizador

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Página 2

lntroductionYour EPSON® computer provides powerful systemperformance and offers a wide range of enhancement options.System features include:Choice of

Página 3 - Important Safety Instructions

You see a hard disk drive error when you start your system.Run SETUP and check that your system is auto-sensing thecorrect drive type. If auto-sensing

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You have been using your hard disk drive successfully farsame time but notice a reduction in performance.The data on the disk may have become fragment

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Software ProblemsThe application program does not start.Check that you are following the correct procedure for startingthe program and that it is inst

Página 6 - Contents

Printer ProblemsThe printer or scanner does not work at all.Check that the printer or scanner has power and is properlyconnected to the computer. Also

Página 7 - Installing

Your system may need to operate at the slower processor speedto access the device. Try reducing the processor speed (seeChapter 2).Make sure you insta

Página 8 - Appendix A Specifications

Controller ProblemsYou see a controller error for the drive controllers of the I/Oport controllers when you start your system.The indicated controller

Página 9

Appendix ASpecificationsCPU and Memory32-bit CPUGreen PCenergy saverSystem speedIntel or Cyrix 486SX, DX, or DX2processor; upgradable to faster, morep

Página 10 - Introduction 1

ROMvideo RAMMemoryrelocationCacheMathcoprocessorClock/calendarMemory4MB or 8MB RAM standard on a SIMM;expandable to 64MB using 1MB, 2MB,4MB, 8MB, 16M

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ControllersVideoCirrus Logic® GD5426 high-speed SVGAlocal bus controller supports resolutionsup to 1280 x 1024 in 16 colors (with 1MB ofVRAM); True Co

Página 12 - VGA Drivers

MouseOption slotsGame portSpeakerMass StoragePS/2 compatible mouse interface built intomain system board; 6-pin mini DINconnectorFive 16-fit, full-len

Página 13 - Optional Equipment

Five 16-bit, ISA-compatible option slotsSpace for up to seven mass storage devices (four externallyaccessible and three internal)On-board support for

Página 14 - How to Use This Manual

Hard disk3½-inch wide hard disk drive(s), third-,driveshalf-, or full-height sizeOther devicesHalf-height tape drive, CD-ROM, opticaldrive, or other s

Página 15 - Where to Get Help

Physical CharacteristicsWidthDepthHeightWeightPower SupplyTypeInput rangesMaximumoutputsFrequencyCables7.1 inches (181mm)16.3 inches (413 mm)13.3 inch

Página 16 - CompuServe On-line Support

Environmental RequirementsConditionTemperatureOperatingNon-operatingrange rangeStorage range41º to 95ºF -4º to 140º F -4º to 140º F(5º to 35º C) (-20º

Página 17 - Setting Up Your System

Hard Disk Drive TypesThis computer comes with a hard disk auto-sensing feature.When you press Enter with the cursor positioned on theAutotype Fixed Di

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Hard disk drive types (continued)Size*Sectors/LandingWriteDriveType(MB)CylindersHeadstrackzoneprecompname275401048 166310480CFA540A28426982616638260CF

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Drive Option InformationHard disk drive options for high-capacity, 1-1nch IDE drivesParametersConner®Quantum®Western Digital®Formatted85120170250340 4

Página 20 - Connecting System Components

IDE hard disk drive jumper settings Model number Single drive Master drive Slave drive Conner CP30084E C/D jumpered C/D jumpered No jumpersConner CP

Página 21 - Connecting the Power Cord

Tested Operating EnvironmentsAlthough your system will run most software applications,the following operating environments have been tested forcompati

Página 22

Hardware InterruptsIRQ no.FunctionIRQ0Timer outputIRQ1KeyboardIRQ2Cascade from IRQ controller 2IRQ3Serial port 2IRQ4Serial Port 1IRQ5Parallel port 2IR

Página 23 - Running the SETUP Program

System Memory MapMemory address range Usage000000h to 09FFFFh640KB base memory0A0000h to 0BFFFFh128KB video memory0C0000h to 0C7FFFh32KB video ROM BIO

Página 24 - Starting the SETUP Program

Energy SavingsIn standard configurations, this computer complies with theUnited States Environmental Protection Agency’s Energy StarProgram, which pro

Página 25 - SETUP function keys

System I/O address map (continued)Hox addressAssigned device2E1 GPIB (adapter 0)2E2, 2E3 Data acquisition (adapter 0) 2F8-2FF Seria1 port 2 300 - 31F

Página 26 - Checking system memory

Connector Pin AssignmentsParallel port connector pin assignments (CN5)Pin Signal Pin Signal1 Strobe 10 ACK’2 Data 0 11 BUSY4Data 2 13 Select 225 Data

Página 27 - Defining your own drive type

GlossaryAUTOEXEC.BAT FILEA batch file that MS-DOS executes automatically each time youturn on or reset the computer. This file contains startupcommand

Página 28 - Configuring cache memory

DtiverA program that controls a specific piece of equipment in thesystem. Examples of drivers include expanded memorymanagers, display drivers, printe

Página 29 - Configuring chipset registers

Microprocessorsee CPU.ParallelA way of organizing communications between two pieces ofcomputer equipment, in which the signals that make up eachchara

Página 30 - Setting the Boot

serialA way of organizing communications between two pieces ofcomputer equipment in which the signals that make up eachcharacter are sent sequentially

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IndexAAC power inlet, 1-4-5,5-3Advanced Chipset Control option,1-13Advanced System Setup option,1-12-13Altitude, A-7Application programscompatibility,

Página 32 - Setting

Connector pm assignments, A-1 6Contrast, 1-6,5-6Controllersdiskette drive, A-3hard disk drive, 3-6, A-3I/O port problems, 5-14parallel port, A-3serial

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Errorsconfiguration, 1-8diskette drive, 5-8had disk drive, 5-9keyboard, 5-5read/write, 5-10Extended memory, 1-10, A-14External cache, Intro-1, Intro-4

Página 34 - Using the Green PC Features

Inlet, AC power, 1-4-5,5-3Input ranges, power supply, 1-2, A-6Internal cache, Intro-1, A-2Internal components, 3-5Interrupts, hardware, A-13JJumpersba

Página 35 - The System Summary Option

Optional EquipmentYou can easily upgrade your computer by installing additionalmemory and a wide variety of options, as described inChapters 3 and 4.M

Página 36 - Post-SETUP Procedures

Monitor (continued)indicator light, 5-6port, 1-4power cord, 5-7power switch, 56-7problems, 5-6time-out, 1-18-19turning off, 1-7turning on, 1-5Mounting

Página 37 - Windows™

Power requirements, option cards,5-3-4, 5-13, A-6Power supplyfrequency, A-6input ranges, 1-2, A-6limitations, 5-4maximum outputs, A-6type, A-6voltage

Página 38 - Using Your Computer

SETW program (continued)starting, 1-8-9, A-5system memory, 1-10system security, 1-15-18, A-5system setup, 1-10-11system summary, 1-15,1-19user-defined

Página 39 - Stopping a Command or Program

VVGA, see SVGAVideoBIOS, Intro-1-2, A-2card jumpers, 3-15card option, 1-10colors, Intro-2, A-3, A-7controller, Intro-2, A-3display type, 1-10interface

Página 40 - Resetting the Computer

Epson America (USA)Epson America, Inc.20770 Madrona AvenueTorrance, CA, 90509-2842Tel: (310) 782-0770Fax: (310) 782-5051EPSON ConnectionTel: (800) 922

Página 41 - Using Your Green PC Features

EPSON Worldwide SubsidiariesEpson DkutschIand GmbHZiiIpicher strabe 6,4000 Dusseldorf 11GermanyPhone: 21156030Telex: 418584786Epson Iberica, S.A.Avda.

Página 42 - Changing the Processor Speed

DistributorsSouth AmericaSISCOso Paulo, SP BrazilTel: (5511) 574-8877Fax: (5511) 572-1306Exhibit ComputerBogota, ColombiaTel: (57l) 218-2700Fax: (57l)

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CaribbeanCaribbean Computer Systems, Ltd.Bridgetown, BarbadosTel: (809) 429-7050Fax: (809) 427-6089North Atlantic Data SystemsHamilton,BermudaTel: (80

Página 44 - Chapter 3

How to Use This ManualYou do not have to read everything in this manual; check thefollowing chapter summaries.Chapter 1 provides simple instructions f

Página 45 - Removing the Cover

Where to Get HelpIf you purchased your computer in the United States orCanada, EPSON provides customer support and servicethrough a network of Authori

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If you need help with any software application program youare using, see the documentation that came with that programfor technical support informatio

Página 47 - Replacing the Cover

Chapter 1Setting Up Your SystemThis chapter briefly describes how to set up your computer. Itincludes the following information:Unpacking your compute

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If you purchased any optional equipment that goes inside thecomputer-such as option cards, memory modules, ordrives-you should install these devices b

Página 49 - Changing the Jumper Settings

cautionBefore you turn on the power to your system, make sure thevoltage selector is set to the appropriate setting for theelectrical power source in

Página 50

IMPORTANT NOTICEDISCLAIMER OF WARRANTYEpson America makes no representations or warranties, either express or implied, by orwith respect to anything i

Página 51 - Setting the Jumpers

Connecting System ComponentsUse the following illustration to locate the ports on the back ofyour system as you connect the keyboard, monitor, printer

Página 52

Your system also includes two removable panels below theoption slots; these panels provide access to a game port on themain system board (which you ca

Página 53 - Installing Memory Modules

Then turn on the computer by pressing the power buttonlocated on the left side of the front panel.The power indicator lights up. After a few seconds,

Página 54

Whenever you turn off your system, be sure to save your dataand exit any application program you are using. Then checkthe hard disk drive light and th

Página 55 - Inserting SIMMs

The SETUP program and the factory default settings are storedin the computer’s ROM BIOS (read-only memory, basicinput/output system). The configuratio

Página 56

The table below lists the keys you can use to perform SETUPoperations.SETUP function keysKeyFunctionMove the cursor to the next or pervious modifiable

Página 57 - Removing SIMMs

The System Setup OptionFrom the System Setup screen, you can set the optionsdescribed below.Setting the time and dateThe real-time clock in your compu

Página 58 - Installing an Option Card

Setting the diskette drive type(s)On your system, diskette drive A is the 3.5-inch high-densitydrive installed in your computer. You may also have ano

Página 59

To define your own drive type, follow these steps:1.Move the cursor to me and select User.2.Type the values in each field that are appropriate for you

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Configuring memory shadowThe system can configure the MemoryShadow options or youcan manually set them. You can enable or disable shadowing ofyour sys

Página 61 - Adding Video Memory

Important Safety InstructionsRead all of these instructions and save them for later reference. Followall warnings and instructions marked on the compu

Página 62 - Connection and

Setting the Boot OptionsWhen you select Boot Options from the Main Menu, you seethe boot Options screen, which contains the options describedbelow.Sel

Página 63

Disabling power-on diagnostic error messagesThe Pause on POST errors option allows you to disablethe error message and the message press<F1>tore

Página 64 - Installing External Cache

If you enable the Password on boot option, you must enterthe Supervisor or User password each time you turn on thesystem. If you do not enable this op

Página 65

NoteYou must delete the User password before SETUP will allowyou to access the Supervisor password.If you have forgotten your password(s), see “Passwo

Página 66

You can also protect your system by selectingWriteprotect for the Fixed disk boot sector option.When this option is enabled, the system displays an er

Página 67 - Upgrading the Microprocessor

If you select a time period for the LockoutTimer as well asthe Inactivity Timar1 option, the system won’t acceptyour keyboard input for the specified

Página 68 - Replacing the Processor Chip

Exiting SETUPWhen you leave SETUP, you can save your settings, or exitSETUP without saving your settings. You can also return allvalues to the factory

Página 69

You may also want to install the optional extended videodrivers for some of your application programs. (If yourcomputer was configured for you, these

Página 70 - Post-installation Procedures

Chapter 2Using Your ComputerThis chapter briefly describes the following operations:Working comfortablyStopping a command or programResetting the comp

Página 71

If you use a copy stand, keep it at the same eye level asyour screen. This reduces eye and neck strain. Also, restyour eyes occasionally by closing th

Página 72 - Remove mounting frames

Importantes instructions de sécuritéLire attentivement les instructions suivantes et les conserver pour lesconsulter en cas de besoin. Observer soigne

Página 73 - Removing Mounting Frames

Resetting the ComputerOccasionally, you may want to clear the computer’s memorywithout turning it off. You can do this by resetting thecomputer.For ex

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Using Energy WiselyBy purchasing this low-power, Energy Star compliantcomputer, you join a growing number of users concerned aboutconserving energy. H

Página 75

NoteSome hard disk drives do not support a low-power standbymode. Also, the delay caused by the hard disk drivereturning to active mode may cause erro

Página 76

NoteYou can use the commands listed above while you arerunning a program. However, if the program uses one ofthese commands for another function, you

Página 77

Chapter 3Installing and Removing OptionsYou can enhance the performance of your computer by addingoptional equipment such as memory modules, option ca

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Removing the CoverYou need to remove the computer’s cover to install any of theoptions described in this chapter or to install or remove a diskdrive (

Página 79

5.Grasp the sides of the cover and pull it straight back, until itclears the computer.6.Set the cover aside.7.Ground yourself to the computer by touch

Página 80

Replacing the CoverWhen you are ready to replace the computer’s cover, followthese steps:1.2.Make sure all the internal components are installed prope

Página 81

Locating the Internal ComponentsAs you follow the instructions in this chapter, refer to thefollowing illustration to locate the major components on y

Página 82

Changing the Jumper SettingsThe jumpers on the main system board control certainfunctions and are preset at the factory to default positions;however,

Página 83

FCC COMPLIANCE STATEMENTFOR AMERlCAN USERSThis equipment has been tested and found to comply with the limits for a class B digitaldevice, pursuant to

Página 84

Miscellaneous Jumper settings (Continued)Jumper Jumper number SettingFunctionJ301-4Selects external battery2-3*Selects the system

Página 85

NoteTo use an external display adapter in an expansion slot, youmust disable the built-in VGA adapter.External cache size jumper SettingsExternal cach

Página 86

3. Also, you may need to remove the rear internal drive baybracket to access the jumpers. (If there is a drive mountedin this bracket, you’ll need to

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Installing Memory ModulesYour computer comes with 4MB or 8MB of memory onmemory modules-also called SIMMs (single inline memorymodules). By installing

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SIMM configurations (Continued)Bank 0Bank 1Total memory16MB -16MB16MB1MB17MB16MB2MB18MB16MB4MB20MB16MB8MB24MB16MB16MB32MB32MB - 32MB32MB1MB33MB32MB 2M

Página 89

Inserting SIMMsFollow these steps to install SIMMs:1.Refer to the illustration on page 3-5 to locate the SIMMsockets.2.Turn the computer around so the

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6.Push the SIMM into the socket until it is seated firmly in theslot. Then tilt it upright, as shown below, guiding the holeat each end of the SIMM ov

Página 91

7. Repeat steps 5 and 6 for the other SIMM, if necessary.8. Replace the rear internal drive bay bracket and secure it tothe back panel with the four s

Página 92 - Troubleshooting

4. If necessary, follow the same procedure to remove the otherSIMM.5. Replace the rear internal drive bay bracket and secure it tothe back panel with

Página 93

Follow these steps to install an option card:1.Remove the retaining screw securing the option slot coverto the computer, as shown below. (Keep the scr

Página 94 - The Computer Will Not Start

ContentsIntroductionVideo ... 2Energy Savings... 3VGA Drivers...

Página 95 - The Computer Does Not Respond

3.Hold the card along the top comers and guide it into theslot, as shown below. (If you are installing a full-lengthcard, insert the front edge of the

Página 96 - Mouse Problems

Removing an Option CardYou may need to remove an option card installed in yourcomputer to access components on the main system board-tochange a jumper

Página 97 - Monitor Problems

The table below lists the video DRAM DIP chips that areapproved for use in your computer.video DRAM DIP chip typesManufacturerGoldstarFijiNMBSToshibaS

Página 98 - Diskette Problems

4.Position one of the memory chips over the socket as shownbelow, aligning the pins on the chip with the holes in thesocket. Make sure the small notch

Página 99 - Hard Disk Drive Problems

Installing External CacheYou can install 64KB, 128KB, or 256KB of external cache onyour system.To install 64KB of external cache, use eight SRAM, 28-p

Página 100

Note that your cache memory sockets may not look exactly likethe ones shown here. If you’re not sure how to install cachememory, contact the EPSON Con

Página 101 - Password Problems

4.Position one of the cache chips over the first socket as shownbelow, aligning the pins on the chip with the holes in thesocket. Make sure the small

Página 102 - Software Problems

When the computer restarts, it displays the amount of externalcache you have installed on the system.Upgrading the MicroprocessorYou can upgrade your

Página 103 - Option Card Problems

Replacing the Processor ChipFollow these steps to replace the processor chip:1.2.3.4.5.Use the illustration on page 3-5 to locate the microprocessoron

Página 104 - Memory Module Problems

6.Position the processor chip over the socket, aligning thenotched edge of the chip (marked with a dot) with pin 1 onthe socket, as shown below.Cautio

Página 105 - External Cache Problems

Chapter 2Using Your ComputerWorking Comfortably...2-1Stopping aCommand or Program...2-2Resetting the Computer...

Página 106 - Specifications

9. Check the settings of jumpers J11 and J13 to be sure they areset for the type of microprocessor you installed. You mayalso need to change the setti

Página 107 - Shadow RAM

Chapter 4Installing and Removing DrivesThis chapter describes how to install and remove optionaldrives in your computer. You can use these instruction

Página 108 - Interfaces

To install or remove a drive, first remove the computer’s coveras described in Chapter 3. Then remove any option cards toaccess the drive bays. Once y

Página 109 - Mass Storage

Removing Mounting FramesIf you are installing a drive in a 3½-inch wide drive bay andthere are mounting frames attached to the drive, you mustremove t

Página 110 - SETUP Program

Installing a Drive in the Front Internal Drive BayYour computer may have a hard disk drive already installed inthe front internal drive bay. If not, y

Página 111 - Option Slot Power Limits

3.If you already have one IDE hard disk drive installed, skip tostep 7.If you just installed your first IDE hard disk drive, you need toconnect the ha

Página 112 - Video Resolutions and Colors

5.Position the ribbon cable’s system board connector so that theside of the ribbon cable with the red wire is closest to thepin identification marking

Página 113 - Hard Disk Drive Types

8. Position the connector on the ribbon cable so the red wirealigns with the side of the drive connector containing pin 1.Make sure the holes in the r

Página 114 - Specification

10. If you have finished installing or removing drives, replacethe computer’s cover (described in Chapter 3) and see page4-21 for post-installation in

Página 115 - Drive Option Information

2.3.4. 5.Remove the four screws securing the drive to the drive bay.There are two screws on each side of the drive.Slide the drive out the back of the

Página 116 - Options Available from EPSON

Chapter 5 TrobleshootingIdentifying Your System... 5-1The Computer Will Not Start...5-3The Computer Does Not Re

Página 117 - DMA Assignments

Installing a Drive in an External Drive BayFollow these steps to install an internal or externally accessibledrive in an externally accessible drive b

Página 118 - Hardware Interrupts

3.Slide the drive into the front of the bay and secure it to thedrive bay using the four screws (two on each side) thatcame with the drive.4. Connect

Página 119 - System I/O Address Map

5. Now locate one of the power supply cables that lead from thepower supply. (They have multi-colored wires and a plasticconnector on the end.) Align

Página 120 - Assigned device

Removing a Drive From an External Drive BayFollow these steps to remove a drive from an externallyaccessible drive bay:1.Disconnect the drive and powe

Página 121 - Connector Pin Assignments

2.Remove the four screws (two on each side) securing the driveto the drive bay. Then slide the drive out through the frontof the bay.3. If you are not

Página 122 - Glossary

4.If you removed your only IDE hard disk drive, be sure toremove the drive’s ribbon cable from its connector on themain system board.5. If you have fi

Página 123 - Memory module

3.4.5.Remove the four screws securing the rear internal drive baybracket to the computer’s back panel. Then slide thebracket out of the computer.Place

Página 124

6. Place the bracket into the computer as shown below andsecure it to the back panel with the four screws youremoved from the back of the computer.7.T

Página 125

8.Hold the connector on the ribbon cable so the red wire alignswith pin 1 on the drive. Make sure the holes in theconnector fit over all the pins; the

Página 126 - Configuration

Removing a Drive From the Rear Internal Drive BayFollow these steps to remove a drive from the rear internaldrive bay:1.Remove the drive ribbon cable

Página 127

Hardware Interrupts... A-13System Memory Map... A-14System I/O Address Map... A-14Co

Página 128

3.Remove the four screws securing the drive bay bracket to thecomputer’s back panel. Then slide the bracket out of thecomputer.4.Remove the four screw

Página 129

5. Replace the bracket inside the computer as shown below and secure it to the back panel with the four screws you removed6.If there is another drive

Página 130 - Operating system

Chapter 5TroubleshootingIf you have any problems as you set up and use yourcomputer, refer to this chapter. You can correct most problemsby adjusting

Página 131

Use these guidelines to locate information about your system:Serial number:Look on the back panel of thecomputer to find the serial number.System BIOS

Página 132

The Computer Will Not StartThe power light is on, but the computer does not start.Make sure the boot options in SETUP are set to access drive A.Then p

Página 133

You may have installed a SIMM incorrectly. If the systemdoesn’t detect memory, it won’t start. Check that your SIMM(s)are securely installed in their

Página 134 - Epson America (International)

Keyboard ProblemsThe screen displays a keyboard error message when youturn on of reset the computer.Make sure the keyboard is securelyconnected to the

Página 135 - EPSON Worldwide Subsidiaries

Monitor ProblemsThere is no display on the screen.Check that the monitor’s power switch is on and that its powerlight is on.Also, the computer may be

Página 136 - Distributors

If the light still does not come on, check the electrical outlet forpower. Turn off your monitor and unplug it from the outlet.Then plug a lamp into t

Página 137 - Da costas Limited

Something is wrong with the data in the filesIf you are using MS-DOS, run CHKDSK to repair the files. Youmay also be able to use special utilities or

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