User's GuideNPD5057-01 EN
Advisories and Warnings for Setting Up/Using the Printer❏ Do not block or cover the vents and openings in the printer.❏ Use only the type of power s
Uninstalling Applications - Mac OS X1. Download the Uninstaller using EPSON Soware Updater.Once you have downloaded the Uninstaller, you do not need
Related Information& “Uninstalling Applications” on page 99Updating Applications and FirmwareYou may be able to clear certain problems and improve
Solving ProblemsChecking the Printer StatusYou can check error messages and the approximate ink levels on the LCD screen or the computer.Checking Mess
Error Messages SolutionsRecovery Mode The printer has started in recovery mode because the rmware updatefailed. Follow the steps below to try to upda
cImportant:Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.Removing Jammed Paper from the Rear Paper
2. Remove the jammed paper.cImportant:Do not touch the white at cable or translucent part inside the printer. Doing so may cause a malfunction.3. Clo
Removing Jammed Paper from the ADF1. Open the ADF cover.2. Remove the jammed paper3. Open the ADF.User's GuideSolving Problems106
4. Remove the jammed paper5. Raise the ADF input tray, and then remove the jammed paper.6. Close the ADF cover.Paper Does Not Feed CorrectlyCheck the
❏ Make sure the paper size and paper type settings of the paper source are correct.Related Information& “Environmental Specications” on page 127&
Printer Does Not PrintCheck the following if the printer does not operate or prints nothing.❏ Connect the interface cable securely to the printer and
Advisories and Warnings for Using the Printer with a WirelessConnection❏ Radio waves from this printer may negatively aect the operation of medical e
❏ Select the appropriate paper type setting on the control panel or in the printer driver for the type of paperloaded in the printer.❏ Print using a h
Copy Quality Is PoorCheck the following if uneven colors, smears, dots, or straight lines appear in the copied image.❏ Load and eject paper without pr
Related Information& “Loading Paper in the Rear Paper Feed” on page 26& “Placing Originals” on page 29& “Cleaning the Scanner Glass” on pa
The Printout Problem Could Not be ClearedIf you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstallin
❏ Make sure you select the correct printer (scanner) if a scanner list is displayed when you start EPSON Scan.❏ If you are using any TWAIN-compliant a
❏ Remove dust from the original.❏ Make the appropriate document type settings on the control panel.❏ Scan at a higher resolution.❏ Adjust the image in
Scanning Area or Direction Is Not Correct❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated
Scanning Is Too SlowLower the resolution.Related Information& “Scan Mode” on page 16Scanning Stops when Scanning to PDF/Multi-TIFF❏ When scanning
❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and OtherHardware. e printer (fax) is displayed
❏ If the recipient machine does not pick up your call within 50 seconds aer the printer has nished dialing, thecall ends with an error. Dial using a
Printer BasicsPart Names and FunctionsAADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF.BADF input tray Feeds orig
& “Replacing Ink Cartridges” on page 75Sent Fax Quality Is Poor❏ Clean the scanner glass and the document cover.❏ Clean the roller in the ADF.❏ Ch
Related Information& “Checking the Printer Status” on page 102& “Removing Jammed Paper” on page 103& “Replacing Ink Cartridges” on page 75
❏ Mac OS X printer driverSelect System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and thenselect
AppendixTechnical SpecicationsPrinter SpecicationsPrint Head Nozzle Placement Black ink nozzles: 180Color ink nozzles: 59 for each colorWeight of Pa
EnvelopesA 3.0 mm (0.12 in.)B 5.0 mm (0.20 in.)C 18.0 mm (0.71 in.)D 40.0 mm (1.57 in.)Scanner SpecicationsScanner Type FlatbedPhotoelectric Device C
Supported Lines Standard analogue telephone lines, PBX (Private Branch Exchange) telephonesystemsSpeed Up to 33.6 kbpsResolution Monochrome❏ Standard:
DimensionsDimensions Storage❏ Width: 392 mm (15.4 in.)❏ Depth: 377 mm (14.8 in.)❏ Height: 221 mm (8.7 in.)Printing❏ Width: 392 mm (15.4 in.)❏ Depth: 5
Environmental SpecicationsOperation Use the printer within the range shown in the following graph.Temperature: 10 to 35°C (50 to 95°F)Humidity: 20 to
Regulatory InformationStandards and ApprovalsStandards and Approvals for U.S. ModelSafety UL60950-1CAN/CSA-C22.2 No.60950-1EMC FCC Part 15 Subpart B C
For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg,Netherlands, Italy, Portugal, Spain, Denmark, Fi
BRear paper feed Loads paper.CPaper support Supports loaded paper.DFeeder guard Prevents foreign substance from entering the printer.Usually keep this
!Caution:Be careful not to trap your hand or ngers when opening or closing the scanner unit. Otherwise you may be injured.cImportant:❏ When storing o
7. Close the scanner unit.8. Prepare to pack the printer as shown below.9.Pack the printer in its box, using the protective materials.When you use the
http://support.epson.net/http://www.epson.eu/Support (Europe)If your Epson product is not operating properly and you cannot solve the problem, contact
Repair service center:Telephone number Fax number Address02-23416969 02-23417070 No.20, Beiping E. Rd., Zhongzheng Dist., Taipei City 100, Taiwan02-27
We encourage you to have all the relevant information on hand when you ring. e more information you prepare,the faster we can help solve the problem.
AAC inlet Connects the power cord.BUSB port Connects a USB cable.CLINE port Connects a phone line.DEXT. port Connects external phone devices.Control P
GReturns to the previous screen.H0 - 9, Enters numbers, characters, and symbols.IOpens the contacts list.JStarts printing, copying, scanning, and faxi
Menu Settings and ExplanationsLayout With Border Copies with a border around the edges.Borderless Copies without a border around the edges. The image
Menu Settings and ExplanationsSettings Format Select the format in which to save the scanned image.Scan Area Select the scan area.Auto Cropping: Crops
Menu Settings and ExplanationsFax Report Fax Settings List Prints the current fax settings.Fax Log Prints a transmission report automatically after yo
Menu Settings and ExplanationsPrinter Settings Paper SourceSettingsA4/Letter Switching Enable this feature so that error messages are notdisplayed eve
CopyrightNo part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by anymeans, electronic, mechanica
Menu Settings and ExplanationsNetwork Settings Network Status Displays or prints the network settings and connection status.Wi-Fi Setup Wi-Fi Setup Wi
Fax SettingsSelect Setup > Fax Settings from the home screen.Menu Settings and ExplanationsUser DefaultSettingsThe settings made in this menu becom
Menu Settings and ExplanationsBasic Settings Fax Speed Select the fax transmission speed.We recommend selecting Slow(9,600bps) when a communication er
Menu DescriptionMenu Registers contacts and a contact group, or prints the contacts list.User's GuidePrinter Basics23
Loading PaperPaper Handling Precautions❏ Read the instruction sheets supplied with the paper.❏ Fan and align the edges of the paper before loading. Do
Available Paper and CapacitiesEpson recommends using genuine Epson paper to ensure high-quality printouts.Genuine Epson PaperMedia Name Size LoadingCa
List of Paper TypesTo obtain optimum printing results, select the paper type that suits the paper.Media Name Media TypeControl Panel Printer DriverCop
3. Load paper vertically along the right side of the rear paper feed with the printable side facing up.cImportant:Do not load more than the maximum nu
4. Slide the edge guide to the edge of the paper, and then close the feeder guard.5. On the control panel, set the size and type of the paper you load
Placing OriginalsPlace originals on the scanner glass or the ADF. Use the scanner glass for originals that the ADF does not support.You can scan multi
Trademarks❏ EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is atrademark of Seiko Epson Corporation.❏ EPSON Scan
3. Place the originals face up in the ADF.cImportant:❏ Do not load originals above the line just under the d symbol inside the ADF edge guide.❏ Do not
1. Open the document cover.2. Remove any dust or stains on the scanner glass.3. Place the original face-down and slide it to the corner mark.Note:❏ A
Managing ContactsRegistering a contacts list allows you to easily enter destinations. You can register up to 60 entries in the contactslist and use it
Registration and Backup of Contacts Using aComputerYou can register and backup contacts on the printer using EpsonNet Cong. See the EpsonNet Cong he
PrintingPrinting from a ComputerPrinting Basics - WindowsNote:❏ See the online help for explanations of the setting items. Right-click an item, and th
❏ Color: Select Grayscale when you want to print in black or shades of gray.Note:❏ If you are printing high-density data on plain paper, letterhead, o
❏ Preset: Select when you want to use the registered settings.❏ Paper Size: Select the paper size you set in the application.When printing with no mar
Related Information& “Available Paper and Capacities” on page 25& “Loading Paper in the Rear Paper Feed” on page 26& “List of Paper Types”
7. Click Print.When the rst side has nished printing, a pop-up window is displayed on the computer. Follow the on-screeninstructions.Related Informa
& “Printing Basics - Windows” on page 34Printing Several Pages on One Sheet - Mac OS X1. Load paper in the printer.2. Open the le you want to pri
ContentsCopyrightTrademarksAbout This ManualIntroduction to the Manuals...7Marks and Symbols...7Descriptions Use
4. Make the following settings on the More Options tab.❏ Document Size: Select the paper size you set in the application.❏ Output Paper: Select the pa
Printing Multiple Files Together (for Windows Only)Job Arranger Lite allows you to combine several les created by dierent applications and print the
Enlarged Printing and Making Posters (for Windows Only)You can print one image on multiple sheets of paper to create a larger poster. You can print al
Making Posters Using Overlapping Alignment MarksHere is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Mark
2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheetstogether from the back.3.Cut the taped s
4. Tape the sheets together from the back.5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.6. Cut o the margins of Sheet 1 and Sheet 2 alo
7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and thentemporarily tape them together from the back
8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the lineabove the cross marks).9. Tape the shee
10. Cut o the remaining margins along the outer guide.Printing Using Advanced Featuresis section introduces a variety of additional layout and print
WindowsTo add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab,and then click Add/Remove Presets in
Sending Faxes...67Basic Fax Sending Operations...67Various Ways of Sending Faxes...69Receiving Faxes..
Note:is feature is not available with borderless printing.Click Watermark Features on the More Options tab, and then select a watermark. Click Settin
e following screens are subject to change without notice.AHome screen displayed when the application is started.BDisplays information on how to setup
Using AirPrintAirPrint allows you to wirelessly print to your AirPrint-enabled printer from your iOS device using the latestversion of iOS and from yo
3. Click Print Queue.4. Right-click on the job you want to cancel and then select Cancel.Related Information& “Windows Printer Driver” on page 92C
Copying1. Load paper in the printer.2. Place the originals.3. Enter Copy from the home screen.4.Press the u and d buttons to enter the number of copie
ScanningScanning Using the Control PanelScanning to the CloudYou can send scanned images to cloud services using Epson Connect.See the Epson Connect p
& “Scan Mode” on page 16Scanning to a Computer (WSD)Note:❏ Before using this feature, you need to setup your computer. See the Network Guide for m
3. Select Oce Mode from the Mode list.4. Make the following settings on the Main Settings tab.❏ Document Source: Select the document source in which
Note:When you select PDF as the Image Format setting, you can set a password to protect the le. Click Options, select theSecurity tab, and then make
3. Select Professional Mode from the Mode list.4. Make the following settings.❏ Document Source: Select the document source in which you placed your o
e Printout Problem Could Not be Cleared. . . 113Printing Is Too Slow...113Cannot Start Scanning...113Cannot Sta
5. Click Preview.e preview window opens.Note:If you have place originals in the ADF, the rst page of the originals is ejected when the preview is n
e following screens are subject to change without notice.AHome screen displayed when the application is started.BDisplays information on how to setup
FaxingSetting Up a FaxConnecting to a Phone LineCompatible Telephone LinesYou can use the printer over standard analogue telephone lines (PSTN = Publi
Connecting to a Standard Phone Line (PSTN) or PBXConnect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the pr
Connecting Your Phone Device to the PrinterWhen using the printer and your telephone on a single phone line, connect the telephone to the printer.Note
cImportant:When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. Ifyou split the line to connect t
Note:❏ Distinctive ring services, oered by many telephone companies (the service name diers by company), allows you tohave several phone numbers on
Making Settings for a PBX Phone SystemMake the following settings when using the printer in oces that use extensions and require external access code
Note:❏ You can send the same monochrome fax to up to 30 recipients. A color fax can only be sent to one recipient at a time.❏ To add a pause (pause fo
Various Ways of Sending FaxesSending Faxes at a Specied Time (Send Fax Later)You can set to send a fax at a specied time. Only monochrome faxes can
About This ManualIntroduction to the Manualse latest versions of the following manuals are available from the Epson support website.http://www.epson.
Receiving FaxesSetting Receiving ModeYou c an se t Receive Mode using the Fax Setting Wizard. When you set up the fax feature for the rst time, were
Various Ways of Receiving FaxesReceiving Faxes ManuallyWhen you connect a telephone and set the Receive Mode setting of the printer to Manual, follow
Receiving Faxes by Polling (Polling Receive)You can receive a fax stored on another fax machine for fax polling by dialing the fax number. You can rec
Using Other Faxing FeaturesPrinting Fax Report and ListPrinting Fax Report Manually1. Enter Fax from the home screen.2.Press the OK button, and then s
2. Press the OK button, and then select Reprint Faxes.3.Press the x button.Note:Aer reprinting your documents, press the y button to stop printing.Us
Replacing Ink CartridgesChecking the Ink LevelsYou can check the approximate ink levels from the control panel or the computer.Checking the Ink Levels
Product Icon Black Cyan Magenta YellowWF-2630 Pen and Cross-word1616XL*1616XL*1616XL*1616XL*WF-2631 - 193198*193 193 193* "XL" and "198
❏ You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline oryou may not be able to print. Do not
❏ If you need to remove an ink cartridge temporarily, make sure you protect the ink supply area from dirt anddust. Store the ink cartridge in the same
Check which ink cartridge needs to be replaced, press the OK button, and then press the u button.❏ When replacing ink cartridges before they are expen
❏ Illustrations of the printer used in this manual are examples only. Although there may be slight dierencesdepending on the model, the method of ope
cImportant:❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.❏ Do not shake cartridges aer op
6. Insert the new ink cartridge, and then press it down rmly.7. Close the scanner unit.8. Press the x button.Ink charging starts.cImportant:Do not tu
Temporarily Printing with Black Ink - Windows1. When the following window is displayed, cancel printing.Note:If you cannot cancel printing from the co
Related Information& “Loading Paper in the Rear Paper Feed” on page 26& “Printing Basics - Windows” on page 34Temporarily Printing with Black
Conserving Black Ink when the Black Ink Is Low (forWindows Only)When black ink is running low and there is enough color ink remaining, you can use a m
Improving Print and Scan QualityChecking and Cleaning the Print HeadIf the nozzles are clogged, the printouts become faint, there is visible banding,
❏ ere are broken lines or missing segments: e print head nozzles may be clogged. Go to the next step.6.Select Clean the print head.7. When cleaning
2. Enter Setup from the home screen.3. Select Maintenance > Print Head Alignment.4. Follow the on-screen instructions to print the alignment patter
Cleaning the Paper PathWhen the printouts are smeared or scued or paper does not feed correctly, clean the roller inside.cImportant:Do not use tissue
2. Use a so, dry, clean cloth to clean the roller and the interior of the ADF.3.Open the document cover.4.Clean the part that is shown in the illustr
Important InstructionsSafety InstructionsRead and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for fut
Note:❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleanerand a so cloth to remove
Applications and Network ServiceInformationEpson Connect ServiceUsing Epson Connect, you can print from your smartphone, tablet PC, or laptop, anytime
2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address.Format:IPv4: http://the printer's IP addres
Note:You can change the language of the printer driver. Select the language you want to use from the Language setting on theMaintenance tab.Accessing
❏ Windows 7/Windows Server 2008 R2Click the start button, and select Control Panel > Vie w d e v i c e s a n d pr i n te r s in Hardware and So
Making Operation Settings for the Mac OS X Printer DriverYou can make various settings such as skipping blank pages and enabling/disabling high speed
Starting on Mac OS XNote:EPSON Scan does not support the Mac OS X fast user switching feature. Turn o fast user switching.Select Go > Applications
Note:❏ Windows Server operating systems are not supported.❏ Make sure you have installed the printer driver before installing FAX Utility.Starting on
Presto! PageManagerPresto! PageManager is an application that allows you to scan, manage, and share your photos or documents.Note:❏ e Presto! PageMan
❏ Except for Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012Click the start button, and select All Programs (or Programs) > EpsonN
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