Epson SureColor®F2000 SeriesUser's Guide
Introduction to Your PrinterRefer to these sections to learn more about your printer and this manual.Printer FeaturesNotations Used in the Documentati
13. When the message on the LCD screen tells you to open the cartridge cover, follow the instructionson the screen to replace the cleaning cartridge w
2. Open the cartridge cover.3. Put your finger into the indentation on top of the ink cartridge and pull it straight out.101
Note: Removed ink cartridges may have ink around the ink supply port, so be careful not to get inkon the surrounding area.4. Do one of the following:•
6. Hold the cartridge with the label side facing the side of the printer and slide it all the way into the slot.Note: Make sure that the color of the
8. Close the ink cartridge cover.Parent topic: MaintenanceCleaning the Encoder Strip (Carriage Scale) and Replacing the Air FilterYou see a message on
2. Open the printer cover.3. Let the ink cleaning solution soak into the cleaning cloth supplied with the new air filter.4. Hold down the encoder stri
5. Use the soaked cleaning cloth to slowly wipe away any ink from the encoder strip (carriage scale) bymoving the cleaning cloth in small motions to t
6. Use a dry cleaning cloth to wipe away any ink cleaning solution or dust remaining on the encoderstrip (carriage scale).7. Unpack the new air filter
8. Grasp the tab on the air filter and lift it up to remove it.108
9. Place the used air filter into the bag you retained from the new air filter.10. Install the new air filter into the printer as shown, and press it
Parent topic: Introduction to Your PrinterRelated conceptsPrinter Part LocationsOptional Equipment and Replacement PartsYou can purchase genuine Epson
Storing the PrinterIf you will not use the printer for an extended period of time with the power off, you must properly prepareit for storage. Regardl
3. Unplug the power cable.4. Use a soft, clean cloth to carefully remove any dust or dirt from the platen. If necessary, clean theplaten using a soft,
Note: To reduce ink mist buildup inside your printer, clean it regularly using a small amount ofcleaning solution on a lint-free cloth. Gently clean t
Transporting the PrinterWhen transporting the printer, protect it from shock and vibration by packing it using the packingmaterials it came with.Cauti
Transportation PreparationDo the following before moving or transporting the printer:• Turn off the printer.• Remove all cables.• Remove the platen.•
4. Remove the waste ink tube from the tube clamp.5. Press and hold the edge of the waste ink outlet, and pull out the left and right waste ink tubes.N
6. Insert the waste ink outlet plugs and any other parts that were removed during printer assembly. Seethe Start Here sheet for more information.Paren
1 Platen2 75° anglePlace the lower chassis frame edge on a padded furniture dolly, move it through the doorway, and returnit to the normal carrying po
6. Carefully remove the waste ink tube from the waste ink bottle. Make sure not to spill any ink.7. Remove the waste ink bottle.8. Locate the waste in
Note: Be careful when removing the waste ink tubes; waste ink may spill from the outlet or tube.12. Insert the waste ink outlet plugs.13. Remove the f
Option or part Part numberEpson UltraChrome DG ink cartridge - White (600 ml) (White T725A00Edition)1-year extended Epson Preferred Plus service plan
Related tasksPerforming a Nozzle CheckAligning the Print Head120
Using the Control Panel MenusFollow the instructions in these sections to access the printer menu system and select settings.Accessing the Printer&apo
Note: If you need to access the Maintenance Mode menus on your printer, do the following:1. Hold down the cancel button, then hold down the power butt
Setting Options DescriptionDelete Print File List of print files in this Lets you select from a list of the printformat: files saved on the connected
Setting Options DescriptionHead Cleaning Selected Nozzles or All Select to run the head cleaning utilityNozzles on either selected nozzles indicated o
Related tasksPerforming a Nozzle CheckCleaning the Print HeadWashing the White Ink Tubes (White Edition)Shaking and Replacing the Ink CartridgesReplac
Setting Options DescriptionPower On Cleaning White Ink Available only in White Ink modeOn Select to set up automatic white inkcleaningBefore PrintingO
Printer Status Menu SettingsSettings on the Printer Status menu let you display or print information about your printer's currentstatus.Note: Thi
Setting Options DescriptionNetwork Setup IP Address Setting Select how the network assigns IPaddressesAuto: uses DHCP to automaticallyassign IP addres
Setting Options DescriptionCustom Various codes Use only if Epson technical supportstaff direct you to perform operationsusing this settingSleep Mode
Printer Parts - Front/Top1 Printer cover2 Airflow vents3 Ink cartridge cover (left)4 Platen5 Moveable base6 Parallel adjustment plate7 Height adjustme
Solving ProblemsCheck these sections for solutions to problems you may have using your product.Product Status MessagesSolving Printer ProblemsSolving
LCD screen message Condition/solutionHead Cleaning Set Life Replace the head cleaning set (wiper unit, anti-drying caps, and flushingpad). Be sure to
LCD screen message Condition/solutionPlaten Height Error The height detection sensor may have reacted to the uneven print surface ofthe loaded T-shirt
LCD screen message Condition/solutionMaintenance Request A part used in the printer is nearing the end of its service life. Contact Epsonfor support a
Icons DescriptionInk cartridge status The ink cartridge status is indicated as follows:The height of the indicator corresponds to the amount of inkrem
Solving Printer ProblemsCheck these sections if you have problems operating your product.Printer Does Not Turn OnLCD Screen Shuts OffParent topic: Sol
Nothing PrintsIf you have sent a print job and nothing prints, try these solutions:• Make sure your printer is turned on.• Make sure any interface cab
• Try connecting your printer to a different port or a different router, access point, switch, or hub.• Try connecting with a different Ethernet cable
• Check that the pre-treatment solution is completely dry before reloading the T-shirt on the platen.Parent topic: Solving Printing ProblemsRelated ta
• If you print from a USB memory device with a slow reading speed (4.63MB per sec or less), the printhead stops during printing and then continues. Us
Printer Parts - Inside1 Encoder strip (carriage scale)2 Carriage shaft3 Flushing pad4 Air filter5 Print head6 Anti-drying caps7 Suction/cleaning cap8
Nozzle Check Pattern Prints IncorrectlyIf the nozzle check pattern does not print correctly, try these solutions:• Clean the print head and print the
• Adjust the platen feed.• Make sure you are using genuine Epson ink cartridges. If you use non-Epson ink cartridges, the printresult may be faint, or
head, set Head Move Direction to Uni-Directional in the Garment Creator software or the printer'scontrol panel. If lines are still visible, adjus
• Make sure the pre-treatment solution is applied evenly, or the printed results will be uneven.• Make sure the pre-treatment solution is not too dilu
Parent topic: Solving Print Quality ProblemsPrinter Status or Logs Print IncorrectlyIf the printer status and log are printed beyond the edges of your
Related referencesOptional Equipment and Replacement Parts145
Technical SpecificationsThese sections list the technical specifications for your product.Note: Epson offers a recycling program for end of life produ
Interface Two High-Speed USB ports compatible with USB 2.0 SpecificationRear port: for computer connectionFront port: for external USB device connecti
Printer SpecificationsPrinting method On-demand ink jetNozzle configuration White ink mode:White: 720 nozzles × 2Color: 360 nozzles × 4 colorsColor in
Environmental SpecificationsTemperature Operating: 50 to 95 °F (10 to 35 °C)Storage (before unpacking):–4 to 140 °F (–20 to 60 °C); within 120 hours a
Parent topic: Printer Part LocationsPrinter Parts - Back1 AC inlet2 Waste ink outlet (left)3 Tube clamp4 Waste ink bottle holder5 Waste ink bottle6 Wa
Color White ink mode:Cyan, Magenta, Yellow, Black, WhiteColor ink/High-speed color mode:Cyan, Magenta, Yellow, BlackExpiration date Opened package: Up
Dimensions Width: 1.57 inches (400 mm)Depth: 12 inches (305 mm)Height: 4.3 inches (110 mm)Parent topic: Technical SpecificationsPre-treatment Solution
Temperature Operating:50 to 95 °F (10 to 35 °C)Storage (in package):–4 to 104 °F (–20 to 40 °C); within 4 days at –4 °F (–20 °C) and 1month at 104 °F
NoticesCheck these sections for important notices about your product.Note: Epson offers a recycling program for end of life products. Please go to eps
ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampererating.• If damage occurs to the plug, replace
• When storing or transporting the product, do not tilt it, stand it on its side, or turn it upside down;otherwise ink may leak.Note: The lithium batt
• To insure print quality, use an ink cartridge before the date printed on its package.• Do not dismantle or alter an ink cartridge. This could damage
WARNINGThis is a Class A product. In a domestic environment this product may cause radio interference, in whichcase the user may be required to take a
1.4 "Externally Deploy" means:(a) to sublicense, distribute or otherwise make Covered Code available,directly or indirectly, to anyone other
Source Code that alter or restrict this License or the recipients' rights hereunder, except as permittedunder Section 6.2.2 Modified Code. You ma
7 Waste ink outlet (right)8 LAN port9 Data light10 Status light11 USB port12 Air inletParent topic: Printer Part LocationsControl Panel and LCD Screen
4. Larger Works. You may create a Larger Work by combining Covered Code with other code notgoverned by the terms of this License and distribute the La
communication systems, or air traffic control machines in which case the failure of the Covered Codecould lead to death, personal injury, or severe ph
Covered Code which have been properly granted prior to termination shall survive any termination of thisLicense. Provisions which, by their nature, sh
License. The application of the United Nations Convention on Contracts for the International Sale ofGoods is expressly excluded.13.7 Entire Agreement;
Permission is granted to anyone to use this software for any purpose, including commercial applications,and to alter it and redistribute it freely, su
Copyright NoticeAll rights reserved. No part of this publication may be reproduced, stored in a retrieval system, ortransmitted in any form or by any
9 The Menu button10 USB memory device port11 The start button12 The start light13The maintenance button14 The error lightLCD Screen1 Display2 Print jo
Printer Usage GuidelinesFollow the guidelines in this section as you use your printer, ink cartridges, and print media.Using Your PrinterStoring Your
• To keep the print head in optimum operating condition, maintenance is performed when the printer isturned on. If the printer is turned on and off fr
Parent topic: Printer Usage GuidelinesRelated referencesHandling White Ink (White Edition)Related tasksStoring the PrinterHandling Ink and Cleaning Ca
• Removed ink cartridges may have ink around the ink supply port, so be careful not to stain anysurfaces with ink.• Do not dismantle or remodel ink ca
• Wash the ink tubes when a message is displayed to prevent a decline in print quality due tosedimentation in the tubes. After washing, auto cleaning
• If traces of pre-treatment solution are visible, try soaking the T-shirt in water (however, theeffectiveness depends on the T-shirt material).• If p
Basic PrintingRefer to these sections to learn how to perform basic print functions.Overview of the Printing ProcessRequired EquipmentPre-treating a T
8. Post-treating the T-shirtFix the ink to the T-shirt.Parent topic: Basic PrintingRelated referencesRequired EquipmentRelated tasksStarting a Print J
T-shirts (commercially available)For best results, use a T-shirt that is 100% cotton with thick and tightly-woven material, and a cottonblend ratio of
Pre-treatment Solution Safety PrecautionsPreparing the Pre-treatment SolutionDiluting the Pre-treatment SolutionPre-treatment Application GuidelinesPr
Caution: Pre-treatment solution is classified as industrial waste and must be disposed of by an industrialwaste disposal company according to local la
Note: Make sure you pull the cap section out of the hole in the cardboard. If the cap is openedwithout being pulled out, the pre-treatment solution ma
ContentsEpson SureColor F2000 Series User's Guide ... 9In
5. Attach the tap.6. Remove the cap from the tap and turn the lever until the hole is facing down.7. To pour the solution, tip the cardboard or the co
Diluting the Pre-treatment SolutionBefore applying the pre-treatment solution to a T-shirt, make sure you dilute it correctly with distilled orpurifie
Apply the diluted pre-treatment solution to the T-shirt with a roller or spray method according to theseguidelines.When fixing ink with a heat pressPr
4. Apply the solution evenly in both directions as shown to an area larger than the target print area. It'simportant to finish in the shoulder-to
3. Spray the pre-treatment solution evenly over an area larger than the target print area.Note: Run a roller over the area after spraying for an even
The fixing conditions vary depending on the amount of pre-treatment solution used. The followingguidelines are approximate.Note: If the pre-treatment
2. Remove the White ink cartridge, shake it, then replace it.3. Print a nozzle check pattern to check for clogged nozzles.Parent topic: Basic Printing
Printable AreaPlaten size Printable areaLarge 16 × 20 inch (406 × 508 mm)Medium 14 × 16 inch (356 × 406 mm)Small 10 × 12 inch (254 × 305 mm)Sleeve 4 ×
1 0.24 inches (6 mm)2 Platen frame3 Top sectionParent topic: Creating Your T-shirt DesignLoading the T-shirtRefer to these sections to load your T-shi
Replacing the PlatenYou may need to replace the platen, depending on the size of the T-shirt.Note: There are four platen sizes: small, medium, large,
Printable Area... 37Loadi
3. Align the replacement platen to fit into the holes in the moveable base and place the platen on theprinter.For best results, always align the print
2. Remove the platen frame.3. Load the T-shirt so that the shoulders are facing the front of the printer.41
4. Smooth out the print surface so that it is flat.42
5. Replace the platen frame.Note: There may be lint on the T-shirt if you have not applied pre-treatment solution. If not removed,lint and fibers may
6. Smooth out any creases.44
7. Gently pull the edges of the T-shirt outside of the frame to remove any slack.Note: The printer detects the highest part of the print surface and a
8. Tuck the T-shirt in around the frame so that it does not drape over the movable base.9. Press down on the platen frame so that it does not become l
If the sensor is still triggered, try the following:1. Remove the frame and smooth out the creases and slack.2. Reduce the width of the White ink in t
Position number Platen height errorP Displayed1 Displayed2 Not displayed (optimum height)3 Not displayedCaution: Incorrect platen height settings caus
3. Move the height adjustment lever to adjust the height of the platen to one of these starting positions:• Standard T-shirt: 2• Thick material (such
Cleaning the Suction Cap... 81Replacin
5. Tighten the fixing lever and secure the height adjustment lever. You can also adjust the angle of thefixing lever, if necessary.Note: Print quality
1. Pull the fixing lever to the right and adjust it to the preferred position.2. When you reach the desired position, release the lever.Parent topic:
Starting a Print JobCancelling a Print JobParent topic: Basic PrintingStarting a Print JobWhen the printer has finished receiving data, the start ligh
Post-treating a T-shirtFollow the instructions in these sections to remove your T-shirt from the printer and fix the ink.Removing a Printed T-shirtFix
2. Hold the T-shirt by the shoulders and carefully remove it from the platen; the ink is still wet and canbe easily smudged.3. Use a heat press or a h
Fixing Conditions (Heat Press)The conditions under which you must fix the ink with a heat press differ between White ink and color ink.Make sure that
Fixing White inkType of heat tunnel Temperature TimeBatch 320 °F (160 °C) 5 minutesConveyer 4.5 minutesParent topic: Fixing the Ink56
Printing from a USB Memory DeviceYou can save print data from Garment Creator on a USB memory device and then connect the device tothe printer for pri
Connecting and Printing from a USB Memory DeviceYou can print from a USB memory device connected to your printer.1. Make sure the power light is not f
Reset Print Count, you can clear the counter for the number of copies displayed on the controlpanel.9. To print different data, click cancel to cancel
Message Is Displayed After Cleaning the Encoder Strip (Carriage Scale) ... 138Printing Is Slow or Stops Intermittently
Printing on Thick MaterialBefore printing on thick material such as sweatshirts, you may need to lower the height of the printingsurface. Lower the he
4. Loosen the fixing lever.5. Remove the screw that secures the parallel adjustment plate. Keep the removed screw in a safeplace.61
6. Remove the parallel adjustment plate.Note: Be careful not to drop the parallel adjustment plate; iIt is a precision component.7. Remove the three s
8. Remove the height adjustment lever.9. Remove the round platen height indicator attached beneath the height adjustment lever.Note: After removing th
10. Attach the height adjustment lever. Do not attach the screws you removed in step 7.11. Attach the parallel adjustment plate. Do not attach the scr
12. Tighten the fixing lever and secure the height adjustment lever.13. Align the platen to fit into the holes in the moveable base and place the plat
When attaching the indicator, align the protrusion on the round section with the hole as shown. If youinstall it in an incorrect direction, the height
MaintenanceSee the instructions in these sections to maintain your printer for optimum results.Maintenance GuidelinesMaintenance Safety InstructionsPr
Maintenance Safety InstructionsWhen performing any printer maintenance procedures, follow these safety instructions:• Remove any loaded T-shirt from t
• Head Cleaning: Clean the print head if you notice faint printing or gaps in the printed result. Thiscleans the surface of the print head to improve
Copyright Notice... 165A N
4. Make sure that the height adjustment lever is at the "P" position.5. Press the maintenance button on the control panel.The Maintenance me
Note: A complete nozzle cleaning is only required if there are more than 3 nozzles missing andthe gaps are adjacent to each other. Otherwise, cleaning
• All Nozzles: Select this option when you see faint printing or gaps in all rows of nozzles in thecheck pattern. Go to step 5.4. To select the nozzle
5. Press the up and down buttons to highlight Head Alignment, and press the right arrow button.6. Press the up and down buttons to highlight the size
Related tasksAdjusting the Height of the PlatenRelated topicsLoading the T-shirtUsing the Ink Cleaning SolutionWhen you need to clean ink stains aroun
2. Pour a small amount of ink cleaning solution into the cup supplied with the maintenance kit asshown.3. Place a cleaning stick or cleaning cloth in
Cleaning the Encoder Strip (Carriage Scale) and Replacing the Air FilterDisposing of Used Consumables and Optional PartsDispose of used consumables (s
• If ink gets in your mouth, consult a physician immediately.• If ink is swallowed, do not induce vomiting and consult a physician immediately. If vom
2. Remove the waste ink tube from the used waste ink bottle and insert it into the new waste ink bottle.Be careful not to spill any ink remaining in t
3. Place the inner and outer caps you removed from the new waste ink bottle on the used waste inkbottle.79
4. Remove the used waste ink bottle from the waste ink bottle holder and insert the new bottle. Makesure the new waste ink bottle is seated correctly
Cleaning the Suction CapWhen you see a message on the control panel, you need to clean the suction cap. You may also need toclean the suction cap if y
6. If waste liquid has built up on the suction cap, remove it with the supplied plastic tweezers.Caution: Use only the supplied plastic tweezers. Be c
7. Wipe the inside of the suction cap using a thin cleaning stick. Rotate the stick as you wipe.Caution: Make sure ink cleaner does not drip onto the
9. Wipe the top edge of the suction cap with a large cleaning stick.84
10. If necessary, remove any excess ink from the cap.11. Close the printer cover.12. Press the OK button.The print head returns to its normal position
Replacing the Head Cleaning SetReplace the head cleaning set when you see a message on the control panel. The printer warns youwhen the head cleaning
1. Open the printer cover.2. Unpack the new wiper unit and retain the packaging for disposing of the used wiper unit.3. Put on the gloves supplied wit
4. Place your fingers into the groove at the back of the wiper unit and raise it slightly as shown.5. Grasp the wiper unit as shown and lift it out of
6. Wrap the old wiper unit in the packaging you retained from the new wiper unit and dispose of itaccording to your local laws and regulations.Caution
Epson SureColor F2000 Series User's GuideWelcome to the Epson SureColor F2000 Series User's Guide.For a printable PDF copy of this guide, cl
8. Press down on the wiper unit until you hear it click into place.9. Unpack the new anti-drying cap and retain the packaging for disposing of the use
11. To remove the anti-drying cap from the printer, press the lever toward you as shown here, and lift outthe anti-drying cap.12. Place the cover on t
13. Press the lever forward as shown, and install the new anti-drying cap, placing the holes in the anti-drying cap over the posts on the printer.14.
1. Open the printer cover.2. Unpack the new flushing pad.93
3. Gently lift up the flushing pad using its tab.Caution: Lift the flushing pad carefully as ink could fly out if it is raised with too much force.94
4. Hold the flushing pad at an angle and wait until the waste ink stops dripping into the receptaclebeneath it. If waste ink drips into the printer, c
6. Insert the new flushing pad into the printer as shown. Press down until you hear it click into place.Caution: Make sure you insert the new flushing
Note: You do not need to perform tube washing for color ink. However, tube washing can help to clearclogged nozzles if they are not cleared even after
9. Place your finger in the indentation on top of the ink cartridge and pull it straight out.Note: Removed ink cartridges may have ink around the ink
10. Hold a cleaning cartridge with the label side facing the side of the printer and slide it all the way intothe slot.Note: Do not touch the IC chip
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