Epson VS400 Guia do Utilizador descarregar pdf (Página 108)

• If you lose the remote control you cannot enter a password. Order another one from Epson.

Parent topic: Solving Projector or Remote Control Operation Problems

Where to Get Help

If you need to contact Epson for technical support services, use the following support options.

Internet Support

Visit Epson's support website at www.epson.com/support for solutions to common problems with your

projector. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail

Epson with your questions.

Speak to a Support Representative

To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the included

Epson PrivateLine Support card. This is the fastest way of speaking to a live representative, and it's free.

This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your

warranty period.

You may also speak with a projector support specialist by dialing one of these numbers:

• U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday

• Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday

Days and hours of support are subject to change without notice. Toll or long distance charges may

apply.

Before you call, have the following information ready:

• Product name

• Product serial number (located on the bottom or rear of the projector)

• Proof of purchase (such as a store receipt) and date of purchase

• Computer or video configuration

• Description of the problem

Purchase Supplies and Accessories

You can purchase screens, other optional accessories, and replacement parts from an Epson authorized

reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online

at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).

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Epson VS400 Guia do Utilizador Página 108