Epson D3000 Guia do Utilizador descarregar pdf (Página 37)

Problem Solver

The printer stops printing.

Is the status of print queue Pause?

If you stop printing or the printer stops printing because of an error, the print

queue enters a Pause status. You cannot print in this status.

Double-click the printer icon in the the Devices and Printers or the Printers and

Faxes folder, and select Pause from the Printer menu to clear the check.

Your problem is not listed here.

Determine whether the trouble is caused by the printer driver or the

application.

Perform a test print from the printer driver so that you can check that the

connection between the printer and the computer is correct, and that the printer

driver settings are correct.

1. Load paper with a width of 10 or 12 inches (254 or 305 mm) in the printer.

2. Check that the printer is ready to print.

3. Right-click this printer's icon in the Devices and Printers or the Printers and

Faxes folder, and then select Properties.

4. Select the General tab on the Properties screen, and then click Print Settings

to open the driver's settings screen. Select AutoSelect as the Paper Source, and

254 x 305 mm as the Paper Size, and then click OK.

5. Click Print Test Page on the Properties screen.

After a while the printer starts to print a test page.

O If the test page is printed correctly, the connection between the printer and

computer is correct. Go to the next section.

O If the test page is not printed correctly, check the items above again.

U“You cannot print (because the printer does not work)” on page 36

The "Driver Version" shown on the test page is the version number of the

Windows internal driver. This differs from the Epson printer driver version that

you installed.

Problem Solution

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Epson D3000 Guia do Utilizador Página 37